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Welcome to Sarto Vibe Sales (“we”, “our”, or “us”). We’re committed to protecting your privacy with the same care we put into designing our stylish dress collections. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit www.sartovibe.com.

1. Information We Collect

To provide our seamless shopping experience, we collect:

  • Personal Details: Name, email address, shipping/billing addresses, and phone number when you make a purchase or create an account
  • Payment Information: Credit/debit card details (processed securely through our payment gateways) or PayPal account information
  • Order History: Records of your purchases from our bodycon, off-the-shoulder, and other dress collections
  • Device & Browsing Data: IP address, browser type, device information, and pages visited to enhance your shopping experience
  • Communications: Records of customer service interactions and survey responses

2. How We Use Your Information

We use your data to provide the sophisticated service you expect from a fashion-forward retailer:

  • Process orders for our figure-hugging dresses and deliver them worldwide (excluding some Asian and remote regions)
  • Provide customer support from our Liverpool-based team
  • Improve our website and dress collections based on customer preferences
  • Send transactional emails (order confirmations, shipping updates)
  • With consent, send marketing communications about new long sleeve or v-neck designs
  • Prevent fraud and enhance security, mirroring the protection of our payment systems

3. Data Sharing & Disclosure

Your privacy matters as much as the perfect fit of our bodycon dresses. We only share information when necessary:

  • Service Providers: Trusted partners who help with payment processing (Visa, MasterCard, PayPal), shipping, and IT services
  • Legal Compliance: When required by law or to protect our rights and customers
  • Business Transfers: In case of merger, acquisition, or sale of assets

We never sell your personal information to third parties.

4. International Data Transfers

As we serve customers globally (with some regional exceptions), your data may be transferred outside the UK/EEA. We ensure all transfers comply with data protection laws and maintain the same security standards we apply to our financial transactions.

5. Data Security

We protect your information with the same precision we design our sleeveless and off-the-shoulder dresses:

  • 256-bit SSL encryption (the same technology used by banks)
  • Regular security audits and monitoring
  • PCI-DSS compliant payment processing
  • Limited employee access to personal data

While we implement robust measures, no online transmission is 100% secure. We encourage customers to use strong passwords and monitor account activity.

6. Your Rights

You have control over your personal information, just as you choose your perfect dress style:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate information
  • Deletion: Request erasure of your data under certain conditions
  • Restriction: Limit how we use your information
  • Objection: Opt-out of marketing communications
  • Portability: Request transfer of your data to another service

To exercise these rights, contact us at [email protected].

7. Cookies & Tracking Technologies

Our website uses cookies to create a smooth browsing experience, like the effortless drape of our long sleeve dresses:

  • Essential Cookies: Necessary for site functionality (e.g., shopping cart)
  • Performance Cookies: Help us improve our website
  • Marketing Cookies: Show relevant ads for our collections (can be declined)

You can manage cookie preferences through your browser settings or our cookie consent tool.

8. Children’s Privacy

Our website is not designed for children under 16. We do not knowingly collect personal information from children.

9. Policy Updates

We may update this policy occasionally, just as we refresh our dress collections. Significant changes will be notified via email or website notice.

10. Contact Us

For privacy-related questions or concerns, contact our team:

Sarto Vibe Sales
96 Clayton Ln, Liverpool, GB L2Q 5MS
Email: [email protected]

Thank you for trusting Sarto Vibe Sales with your personal information as you shop our curated dress collections. We value your privacy as much as we value your style.